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ACTEX / Mad River Books Return Policy

What is the ACTEX / Mad River Books Return Policy?

Returns will be accepted within 30 days of the invoice date. Please include a copy of your invoice along with your return. Shrink wrapped materials must be unopened and all products must be free of any noticeable wear or damage.

Any electronically distributed study materials are not eligible for refund, including Bundles with electronic components.

Bargain books and books on sale are sold "as is," and are final sales, not eligible for return or refund.

No study manuals or textbooks that have opened CD ROMS will be accepted for return.

Frequently Asked Questions

Please address all returns to:
ACTEX Returns
150 Shelton Lane
Russellville, KY 42276

Return shipping charges are non-refundable. However, if the return is a result of a shipping error on the part of ACTEX, we will assume responsibility for return shipping costs (excluding express methods of shipping). Additional shipping costs such as tracking service and insurance is at the customer's discretion and will not be refunded. Please contact us before returning items received in error.

Please allow up to 2 weeks for your return to be processed. Returns will be refunded in the form of the original payment method.

ACTEX reserves the right to offer a partial refund or refuse a refund for items displaying obvious wear and tear.

Returns are not available for most electronic products. Online courses and seminars may be eligible for a refund. Please contact us for details.